Shipping policy
Made to Order
- Every piece is handcrafted to order, just for you.
- Please allow 1–5 days for production before shipping.
- If you need it sooner, send us a message.
Shipping
All orders are shipped with Australia Post and include tracking once on the way. Delivery times below do not include production time.
Australia
- Standard Shipping — $9.95 AUD (2–6 business days)
- Express Shipping — $14.95 AUD (1–3 business days)
International
- Standard Shipping — $20 AUD (1–3 weeks)
- Express Shipping — $40 AUD (3–7 business days)
Delivery Notes
- Delivery times are estimates and can vary depending on your location.
- During busy periods or holidays, things may take a little longer than usual.
- Once your order is on its way, it’s in the hands of the carrier, so delays can occasionally happen.
Duties & Taxes
- International orders may be subject to customs duties or taxes upon arrival.
- These are not included and are handled by your local customs office.
Additional Notes
- Once shipped, your order is in the hands of the carrier.
- We are not liable for lost, stolen, or damaged parcels.
- Please ensure your shipping details are correct, as orders cannot be changed once dispatched.